Shipping policy

Shipping Policy

Effective Date: August 8, 2026

At Eloxstore, we aim to deliver your orders safely and as quickly as possible.

1. Order Processing

Orders are generally processed and dispatched within 1 business days after order confirmation.

During sales, promotions, holidays, or periods of high order volume, processing may take longer.

2. Delivery Time

After dispatch, orders are generally delivered within 2–4 business days, depending on the customer's location and courier service.

Delivery to remote areas may take additional time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Any applicable shipping charges may vary depending on the delivery location and order.

4. Cash on Delivery

We may offer Cash on Delivery (COD) for eligible orders.

For COD orders, our team or courier partner may contact you to confirm your order before dispatch.

5. Order Tracking

Where tracking is available, customers may receive tracking information through SMS, WhatsApp, email, or another available communication method.

6. Delivery Delays

Delivery times are estimates and may be affected by:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Incorrect or incomplete address

  • High order volumes

  • Other circumstances beyond our control

Eloxstore is not responsible for delays caused by third-party courier services.

7. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order is returned because of an incorrect or incomplete address, the customer may be responsible for additional delivery charges.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order.

Please provide your order number along with clear photos or video of the product so our team can assist you.

For more information, please review our Return & Refund Policy.

9. Contact Us

For shipping-related questions, please contact us through the contact details provided on our website.

Eloxstore

Email: [www.eloxstore.com]

Phone/WhatsApp: [03447259755]

Business Address: [adda gamber okara cantt]